PRIVACY POLICY
Last Updated: December 31, 2025
By using this website as a user (hereafter "You"), You agree to the following Privacy Policy. Please read this policy carefully before using this website.
This website is owned and operated by Eres Travel, a luxury travel advisory business based in New York (hereafter "Our", "We", or "Company"). Our principal place of business is located in New York, New York.
For any privacy-related questions, you can reach us at imnfo@erestravel.com
General
We at Eres Travel respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to us when You access Our website, inquire about Our travel advisory services, or engage with us on social media, as well as Your own rights to the information We collect.
Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the "last updated" date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically when You use Our website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.
Types of Information Collected
We collect a variety of information from You when You visit Our website, inquire about Our travel advisory services, subscribe to Our newsletter "The Other Luxury," or interact with us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. The information We collect may include:
Personal Data
Personal Data is information that can be used to identify You specifically, including Your name, mailing address, email address, telephone number, or demographic information like Your age, travel preferences, or travel history. You consent to give us this information by providing it to us voluntarily on Our website, through email correspondence, or during travel planning consultations. You provide some of this information when You register with Our website, subscribe to our newsletter, or inquire about Our travel advisory services. You may also provide this information by participating in various activities associated with Our site, including contacting us with questions about destinations or travel planning. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from engaging Our travel advisory services.
Derivative Data
Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. If You are using a mobile device, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our website.
Financial Data
Financial data is data that is related to Your payment methods, such as credit card or bank transfer details. We collect limited financial data in order to process payments for Our travel advisory services. Most financial data are transferred to Our payment processor and You should review these processors' Privacy Policy to determine how they use, disclose and protect Your financial data. Please note that travel bookings are processed through Fora Travel, our host agency, and are subject to their privacy policies and practices.
Social Networking Data
We may access personal information from social networking sites and apps, including Instagram, Facebook, LinkedIn, or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, profile picture, and any other public information. If You do not want us to access this information, please go to the specific social networking site and change Your privacy settings.
Mobile Device Data
If You use Our website via a mobile device, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.
Travel Preference Data
When You engage Our travel advisory services, We may collect information about Your travel preferences, past travel experiences, destination interests, accommodation preferences, dietary requirements, accessibility needs, and other information relevant to planning personalized travel experiences for You.
Other Data
On occasion, You may give us additional data in order to participate in a survey or provide feedback about Our services. You will be prompted for this information and it will be clear that You are offering this kind of information voluntarily.
Use of Information
Your information allows us to offer You travel advisory services, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and to allow us to suggest destinations and travel experiences We think might interest You. We generally store Your data and transmit it to third-party processors as needed. However, to the extent We process Your data, We do so to serve Our legitimate business interests (such as providing You with personalized travel advisory services and improving Our offerings).
Specifically, We may use the information and data described above to:
Disclosure of Information
We may share Your information with third-parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, planning and booking travel on Your behalf, delivering Our services, identifying trends, protecting the security of Our company and website, and sharing relevant information about Our services with You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests.
The following are specific reasons why We may share Your information:
Third-Party Processing
We may disclose Your information to third-parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service. This includes Fora Travel, our host agency, who processes travel bookings on behalf of Our clients. We may also share Your information with hotels, airlines, tour operators, and other travel suppliers as necessary to arrange Your travel.
By Law
We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.
To Protect Our Company
We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
Business Partners
We may share Your personal information with travel suppliers, hotels, airlines, and other business partners as necessary to provide You with travel advisory services and to arrange Your travel bookings. These partners are required to maintain the confidentiality of Your information.
Other Third Parties
We may share information with Our investors or other third-parties for the purpose of conducting general business analysis. If We do so, We will make reasonable efforts to inform You if required by law.
Sale or Bankruptcy
In the event that Our company is sold, goes out of business or enters bankruptcy, Your information may be an asset that is transferred to a third-party successor. Such a successor is not bound by Our Privacy Policy and may have its own. You will be notified in the event Our Company is sold, goes out of business or enters bankruptcy.
Online Posting
When You post on Our website or social media, Your posts may be viewed by others, and We may share Your comments or testimonials (with Your permission) outside the website for marketing purposes.
External Links
Our website may include hyperlinks to other websites not controlled by us, including travel supplier websites, destination information sites, and social media platforms. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third-parties, and are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them.
Other Purposes
We may disclose Your personal data as necessary to protect Your interests, or the vital interests of others or Our company.
Tracking Technologies
Cookies, Log Files, and Web Beacons: Like many other websites, We make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services' analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users' movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
We also use cookies - small text files sent to us by Your computer - and web beacons to store certain information. We may use cookies to authenticate Your identity, to determine if You are logged onto Our website, for personalization, for security, for targeted advertising, or for analysis of the performance of Our website and services. For example, cookies allow us to recommend destinations or content to You based on what You have read on Our site in the past.
Most browsers are set to accept cookies by default. In addition, when You first encounter Our website, You will be asked to "consent to cookies." If You wish to disable cookies, You may do so through Your individual browser options. However, this may affect Your ability to use certain features of Our website. By continuing to use Our website and not disabling cookies on Your browser, You are consenting to Our use of cookies in accordance with the terms of this policy.
In addition, We may use third-party software to post content on Our website, to oversee marketing or email campaigns, or manage other company initiatives. This third-party software may use cookies or similar tracking technology. We have no control over these third-parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Website Analytics
We may partner with third-party analytic companies, including but not limited to Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms.
The analytic companies may also use cookies or other tracking technologies to analyze visitors' use of Our website to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Processing Your Information
In most circumstances, We do not process Your information in-house but give it to third-party processors for processing. For example, when Our payment processor takes Your payment information, they process Your payment and remit the funds to Us. Similarly, Fora Travel processes travel bookings on Our behalf.
We may, from time to time, process Your data internally. Our purposes in processing this information is to administer, maintain, and improve Our website and service offerings, to enter into contracts with You, to fulfill the terms of those contracts, to keep records of Our transactions and interactions, to be able to provide You with travel advisory services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our clients (including You), and any third-parties. We may process the following data:
Data associated with Your account, such as Your name, address, email address and payment information;
Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed;
Data related to Your personal profile, such as Your name, address, profile picture, travel interests and preferences;
Data that You provide us in the course of using Our services, including travel preferences, destination interests, and trip requirements;
Data related to Your transactions with us, including Your engagement of Our travel advisory services and any travel bookings made on Your behalf;
Data that You provide to us when You subscribe to our newsletter "The Other Luxury," including Your email address and contact information;
Data that You submit to us via correspondence, such as when You email us with questions about destinations or travel planning;
Any other data identified in this policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.
Data Retention
We retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. For example, We will retain travel planning information and preferences to better serve You on future trips, unless and until You request that We delete this information. Data that We gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will not be kept for longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.
You may request that We delete Your data at any time. However, note that We cannot control the retention policies of third-parties, including travel suppliers and our host agency Fora Travel. If You wish to have any third-parties, including those to whom We've transmitted Your data, delete that data, You will need to contact those third-parties directly. You may request from us a list of all third parties to whom We have transmitted Your data.
Minors
This website is not designed for use by children under the age of 18, and We do not knowingly solicit personal data from anyone under the age of 18. If You are under the age of 18, do not access or use Our website or related services. If You become aware that We have collected data of anyone under the age of 18, please contact us so that We may delete that data.
Your Rights
You have certain rights with respect to Your personal data, as outlined within this Privacy Policy. We may charge You a reasonable fee for actions that You ask us to take with respect to Your data. We also reserve the right to request that You provide us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.
The Right to Access, Update or Delete Information
You have the right to update or change any information You have provided to us. To update or delete Your information, please contact us at [YOUR EMAIL ADDRESS].
The Right to Confirm Personal Data and Its Use
You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will supply You with copies of Your personal data unless doing so would affect the rights and freedoms of others.
The Right to Change Consent
You have the right to change Your consent to Our use of Your information. In such cases, We may require You to delete Your account with us, as described above, and You may not have full access to Our website or services.
The Right to Opt Out of Communications
If you do not wish to receive marketing communications from Us, you can unsubscribe via the link in an email you have received. You may opt-out of receiving any third-party marketing communications or having Your personal information used for marketing purposes. You may continue to receive transactional emails related to travel bookings and Our services even if You opt out of marketing communications.
The Right to Request a Copy of Personal Data
You have the right to request a digital copy of the data that We hold about You. Your first request for a copy of Your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.
The Right to Data Portability
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The Right to Transfer Youyr Data
You have the right to request that We gather and transfer Your data to another controller, in a commonly used and machine-readable format, unless doing so would cause us an undue burden.
The Right to Delete All Data
You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in termination of Your account with us and You may have limited or no use of Our website or services.
The Right to Restrict Processing
In some circumstances, You may restrict the processing of Your data, such as when You contest the accuracy of Your data or when You have objected to processing, pending the verification of that objection. When processing has been restricted, We will continue to store Your data but will not pass it on to third-party processors without Your consent, or as necessary to comply with legal obligations or protect Your rights or those of others or Our company. In addition, You may opt-out of any processing of Your data altogether. Doing so may result in the termination of Your account and loss of access to Our website and services.
The Right to Complain
You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law.
Newsletter & Marketing
You may volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email. You can unsubscribe from our newsletter "The Other Luxury" and other future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting Our business, such as through social media marketing or email campaigns.
Data Security
We take all reasonable steps to protect Your personal data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to us.
By consenting to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties.
Data Breach Procedures
In the unlikely event that customer data has been lost, stolen, or potentially compromised, Our policy is to alert our clients via email no later than 72 hours after Our company becomes aware of the event. We will also report such incidents to any required data protection authority. We will work closely with any clients affected to determine the next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.
Changes to This Private Policy
Although most changes are likely to be minor, We may change our Privacy Policy from time to time, and at Our sole discretion. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Notice to California Residents
The California Privacy Protection Act and the California Business and Professions Code require that We summarize Your privacy rights. Company will provide You with the categories of personally identifiable information that is collected through this website and the categories of third-party entities with whom such personal information may be used at Your request. California law allows You to control who We can and cannot share your personal information with. To obtain any information You are entitled to under California law, please send a request by email. There is no charge for requesting this information from Company.
International Privacy + GDPR Disclaimer
This website's servers are located within the United States. Thus, if you are visiting this website from outside the United States, you agree that you are sending information to the United States. If you are a member of the EU, Your data is protected by appropriate safeguards, namely GDPR. By submitting any information on this website, You consent to the collection of your information and will receive communications from Company. You have the right to object to the processing of Your data at any time.
Contact Information
If you have any questions about this Privacy Policy, please contact Eres Travel at info@erestravel.com.
Last Updated: December 31, 2025
By using this website as a user (hereafter "You"), You agree to the following Privacy Policy. Please read this policy carefully before using this website.
This website is owned and operated by Eres Travel, a luxury travel advisory business based in New York (hereafter "Our", "We", or "Company"). Our principal place of business is located in New York, New York.
For any privacy-related questions, you can reach us at imnfo@erestravel.com
General
We at Eres Travel respect Your privacy. This Privacy Policy is designed to explain how We collect, use, share, and protect the personal information You provide to us when You access Our website, inquire about Our travel advisory services, or engage with us on social media, as well as Your own rights to the information We collect.
Please read this Privacy Policy carefully. We will alert You to any changes to this Policy by changing the "last updated" date at the top of this Policy. Any changes become effective immediately upon publication on Our website, and You waive specific notice of any changes to the Policy by continuing to use and access Our site(s). We encourage You to review this Privacy Policy periodically when You use Our website for any purpose or engage with us on social media. You are deemed to have accepted any changes to any revised Privacy Policy by Your continued use of Our website after the revised Privacy Policy is posted.
Types of Information Collected
We collect a variety of information from You when You visit Our website, inquire about Our travel advisory services, subscribe to Our newsletter "The Other Luxury," or interact with us on social media. By accepting this Privacy Policy, You are specifically consenting to Our collection of the data described below, to Our use of the data, to the processing of this data, and to Our sharing of the data with third-party processors as needed for Our legitimate business interests. The information We collect may include:
Personal Data
Personal Data is information that can be used to identify You specifically, including Your name, mailing address, email address, telephone number, or demographic information like Your age, travel preferences, or travel history. You consent to give us this information by providing it to us voluntarily on Our website, through email correspondence, or during travel planning consultations. You provide some of this information when You register with Our website, subscribe to our newsletter, or inquire about Our travel advisory services. You may also provide this information by participating in various activities associated with Our site, including contacting us with questions about destinations or travel planning. Your decision to disclose this data is entirely voluntary. You are under no obligation to provide this information, but Your refusal may prevent You from accessing certain benefits from Our website or from engaging Our travel advisory services.
Derivative Data
Derivative data is information that Our servers automatically collect about You when You access Our website, such as Your IP address, browser type, the dates and times that You access Our website, and the specific pages You view. If You are using a mobile device, Our servers may collect information about Your device name and type, Your phone number, Your country of origin, and other interactions with Our website.
Financial Data
Financial data is data that is related to Your payment methods, such as credit card or bank transfer details. We collect limited financial data in order to process payments for Our travel advisory services. Most financial data are transferred to Our payment processor and You should review these processors' Privacy Policy to determine how they use, disclose and protect Your financial data. Please note that travel bookings are processed through Fora Travel, our host agency, and are subject to their privacy policies and practices.
Social Networking Data
We may access personal information from social networking sites and apps, including Instagram, Facebook, LinkedIn, or other social networking sites or apps not named specifically here, which may include Your name, Your social network username, location, email address, profile picture, and any other public information. If You do not want us to access this information, please go to the specific social networking site and change Your privacy settings.
Mobile Device Data
If You use Our website via a mobile device, We may collect information about Your mobile device, including device ID, model and manufacturer, and location information.
Travel Preference Data
When You engage Our travel advisory services, We may collect information about Your travel preferences, past travel experiences, destination interests, accommodation preferences, dietary requirements, accessibility needs, and other information relevant to planning personalized travel experiences for You.
Other Data
On occasion, You may give us additional data in order to participate in a survey or provide feedback about Our services. You will be prompted for this information and it will be clear that You are offering this kind of information voluntarily.
Use of Information
Your information allows us to offer You travel advisory services, to fulfill Our obligations to You, to customize Your interaction with Our company and Our website, and to allow us to suggest destinations and travel experiences We think might interest You. We generally store Your data and transmit it to third-party processors as needed. However, to the extent We process Your data, We do so to serve Our legitimate business interests (such as providing You with personalized travel advisory services and improving Our offerings).
Specifically, We may use the information and data described above to:
- Create and administer Your account;
- Provide travel advisory services and trip planning;
- Process payments for Our services;
- Correspond with You regarding travel planning, bookings, and inquiries;
- Share travel recommendations and destination insights;
- Interact with You via social media;
- Send You our newsletter "The Other Luxury" or other updates about destinations, travel trends, and Our services;
- Deliver targeted content about destinations and travel experiences;
- Request feedback from You about Our services or Your travel experiences;
- Notify You of updates to Our service offerings;
- Resolve disputes and troubleshoot any problems;
- Generate a profile that is personalized to You, so that future interactions with Our website and services will be more tailored to Your preferences;
- Compile anonymous statistical data for Our own use or for a third-party's use;
- Assist law enforcement as necessary;
- Prevent fraudulent activity on Our website;
- Analyze trends to improve Our website and service offerings.
Disclosure of Information
We may share Your information with third-parties in certain situations. In particular, We may share Your data with third-party processors as needed to serve Our legitimate business interests, which include administration of Our website, administration of Your account, entering into contracts with You, communicating with You, planning and booking travel on Your behalf, delivering Our services, identifying trends, protecting the security of Our company and website, and sharing relevant information about Our services with You. The legal basis for Our disclosure of Your data is both Your Consent to this Privacy Policy and Our own right to protect and promote Our legitimate business interests.
The following are specific reasons why We may share Your information:
Third-Party Processing
We may disclose Your information to third-parties who assist us with various tasks, including payment processing, hosting services, email delivery and customer service. This includes Fora Travel, our host agency, who processes travel bookings on behalf of Our clients. We may also share Your information with hotels, airlines, tour operators, and other travel suppliers as necessary to arrange Your travel.
By Law
We may share Your data as required by law or to respond to legal process, including a subpoena, or as necessary to protect the rights, property, and safety of others. This includes sharing information with other parties to prevent or address fraud and to avoid credit risks.
To Protect Our Company
We may use Your information to protect Our company, including to investigate and remedy any violations of Our rights or policies. We may also disclose Your information as reasonably necessary to acquire and maintain insurance coverage, manage risks, obtain financial or legal advice, or to exercise or defend against legal claims.
Business Partners
We may share Your personal information with travel suppliers, hotels, airlines, and other business partners as necessary to provide You with travel advisory services and to arrange Your travel bookings. These partners are required to maintain the confidentiality of Your information.
Other Third Parties
We may share information with Our investors or other third-parties for the purpose of conducting general business analysis. If We do so, We will make reasonable efforts to inform You if required by law.
Sale or Bankruptcy
In the event that Our company is sold, goes out of business or enters bankruptcy, Your information may be an asset that is transferred to a third-party successor. Such a successor is not bound by Our Privacy Policy and may have its own. You will be notified in the event Our Company is sold, goes out of business or enters bankruptcy.
Online Posting
When You post on Our website or social media, Your posts may be viewed by others, and We may share Your comments or testimonials (with Your permission) outside the website for marketing purposes.
External Links
Our website may include hyperlinks to other websites not controlled by us, including travel supplier websites, destination information sites, and social media platforms. We suggest You exercise caution when clicking on a hyperlink. Although We use reasonable care in including a hyperlink on Our own web page, We do not regularly monitor the websites of these third-parties, and are not responsible for any damage or consequences You suffer by using these hyperlinks. We are not bound by the Privacy Policies of any third-party website that You access by a hyperlink, nor are they bound by ours. We encourage You to read the Policies of those third-party websites before interacting with them.
Other Purposes
We may disclose Your personal data as necessary to protect Your interests, or the vital interests of others or Our company.
Tracking Technologies
Cookies, Log Files, and Web Beacons: Like many other websites, We make use of log files. These files merely log visitors to the site – usually a standard procedure for hosting companies and a part of hosting services' analytics. The information inside the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyze trends, administer the site, track users' movement around the site, and gather demographic information. IP addresses and other such information are not linked to any information that is personally identifiable.
We also use cookies - small text files sent to us by Your computer - and web beacons to store certain information. We may use cookies to authenticate Your identity, to determine if You are logged onto Our website, for personalization, for security, for targeted advertising, or for analysis of the performance of Our website and services. For example, cookies allow us to recommend destinations or content to You based on what You have read on Our site in the past.
Most browsers are set to accept cookies by default. In addition, when You first encounter Our website, You will be asked to "consent to cookies." If You wish to disable cookies, You may do so through Your individual browser options. However, this may affect Your ability to use certain features of Our website. By continuing to use Our website and not disabling cookies on Your browser, You are consenting to Our use of cookies in accordance with the terms of this policy.
In addition, We may use third-party software to post content on Our website, to oversee marketing or email campaigns, or manage other company initiatives. This third-party software may use cookies or similar tracking technology. We have no control over these third-parties or their use of cookies. For more information on opting out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.
Website Analytics
We may partner with third-party analytic companies, including but not limited to Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms.
The analytic companies may also use cookies or other tracking technologies to analyze visitors' use of Our website to determine the popularity of the content and better understand online activity. We do not transfer personal information to these third-party vendors.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Processing Your Information
In most circumstances, We do not process Your information in-house but give it to third-party processors for processing. For example, when Our payment processor takes Your payment information, they process Your payment and remit the funds to Us. Similarly, Fora Travel processes travel bookings on Our behalf.
We may, from time to time, process Your data internally. Our purposes in processing this information is to administer, maintain, and improve Our website and service offerings, to enter into contracts with You, to fulfill the terms of those contracts, to keep records of Our transactions and interactions, to be able to provide You with travel advisory services, to comply with Our legal obligations, to obtain professional advice, and to protect the rights and interests of Our company, Our clients (including You), and any third-parties. We may process the following data:
Data associated with Your account, such as Your name, address, email address and payment information;
Data about Your usage of Our website, such as Your IP address, geographical information, and how long You accessed Our website and what You viewed;
Data related to Your personal profile, such as Your name, address, profile picture, travel interests and preferences;
Data that You provide us in the course of using Our services, including travel preferences, destination interests, and trip requirements;
Data related to Your transactions with us, including Your engagement of Our travel advisory services and any travel bookings made on Your behalf;
Data that You provide to us when You subscribe to our newsletter "The Other Luxury," including Your email address and contact information;
Data that You submit to us via correspondence, such as when You email us with questions about destinations or travel planning;
Any other data identified in this policy, for the purpose of complying with Our legal obligations, or to protect the vital interests of You or any other natural person.
Data Retention
We retain personal data as long as it is needed to conduct Our legitimate business purposes or to comply with Our legal obligations, or until You ask Us to delete Your data. For example, We will retain travel planning information and preferences to better serve You on future trips, unless and until You request that We delete this information. Data that We gather for a specific and particular purpose, such as assisting law enforcement or analyzing trends, will not be kept for longer than is necessary for that particular purpose. Data that is no longer needed by us for any of the purposes listed above will be permanently deleted.
You may request that We delete Your data at any time. However, note that We cannot control the retention policies of third-parties, including travel suppliers and our host agency Fora Travel. If You wish to have any third-parties, including those to whom We've transmitted Your data, delete that data, You will need to contact those third-parties directly. You may request from us a list of all third parties to whom We have transmitted Your data.
Minors
This website is not designed for use by children under the age of 18, and We do not knowingly solicit personal data from anyone under the age of 18. If You are under the age of 18, do not access or use Our website or related services. If You become aware that We have collected data of anyone under the age of 18, please contact us so that We may delete that data.
Your Rights
You have certain rights with respect to Your personal data, as outlined within this Privacy Policy. We may charge You a reasonable fee for actions that You ask us to take with respect to Your data. We also reserve the right to request that You provide us with evidence of Your identity before We take any action with respect to the exercise of Your data rights. Further, Your rights may be restricted or nullified to the extent they conflict with Our compelling business interests, the public interest, or the law.
The Right to Access, Update or Delete Information
You have the right to update or change any information You have provided to us. To update or delete Your information, please contact us at [YOUR EMAIL ADDRESS].
The Right to Confirm Personal Data and Its Use
You have the right to request that We confirm what data We hold about You, and for what purposes. You also have the right to confirmation of whether We process Your data or deliver Your data to third-party processors, and for what purposes. We will supply You with copies of Your personal data unless doing so would affect the rights and freedoms of others.
The Right to Change Consent
You have the right to change Your consent to Our use of Your information. In such cases, We may require You to delete Your account with us, as described above, and You may not have full access to Our website or services.
The Right to Opt Out of Communications
If you do not wish to receive marketing communications from Us, you can unsubscribe via the link in an email you have received. You may opt-out of receiving any third-party marketing communications or having Your personal information used for marketing purposes. You may continue to receive transactional emails related to travel bookings and Our services even if You opt out of marketing communications.
The Right to Request a Copy of Personal Data
You have the right to request a digital copy of the data that We hold about You. Your first request for a copy of Your personal data will be provided free of charge; subsequent requests will incur a reasonable fee.
The Right to Data Portability
You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The Right to Transfer Youyr Data
You have the right to request that We gather and transfer Your data to another controller, in a commonly used and machine-readable format, unless doing so would cause us an undue burden.
The Right to Delete All Data
You have the right to request that We delete all data that We hold about You, and We must delete such data without undue delay. There are exceptions to this right, such as when keeping Your data is required by law, is necessary to exercise the right of freedom of expression and information, is required for compliance with a legal obligation, or is necessary for the exercise or defense of legal claims. Such a request may result in termination of Your account with us and You may have limited or no use of Our website or services.
The Right to Restrict Processing
In some circumstances, You may restrict the processing of Your data, such as when You contest the accuracy of Your data or when You have objected to processing, pending the verification of that objection. When processing has been restricted, We will continue to store Your data but will not pass it on to third-party processors without Your consent, or as necessary to comply with legal obligations or protect Your rights or those of others or Our company. In addition, You may opt-out of any processing of Your data altogether. Doing so may result in the termination of Your account and loss of access to Our website and services.
The Right to Complain
You have the right to complain to a supervising authority if You believe We are misusing Your data or have violated any of Your rights under this Privacy Policy or applicable law.
Newsletter & Marketing
You may volunteer certain information to Us that is used for email and marketing purposes. This information includes, but is not limited to, Your name and email. You can unsubscribe from our newsletter "The Other Luxury" and other future communications via email, but We reserve the right to maintain a database of past email subscribers. We reserve the right to use this information as reasonably necessary in Our business and as provided by law. Your information will be shared with reasonably necessary parties for the ordinary course of conducting Our business, such as through social media marketing or email campaigns.
Data Security
We take all reasonable steps to protect Your personal data and keep Your information secure. We use recognized online secure payment systems and implement generally accepted standards of security to protect against personal data loss or misuse. However, no security measure is foolproof, and no method of data transmission can be guaranteed against interception or misuse. We cannot guarantee complete security of any information You transmit to us.
By consenting to this Privacy Policy, You acknowledge that Your personal data may be available, via the internet, around the world. We cannot prevent the use or misuse of Your data by other parties.
Data Breach Procedures
In the unlikely event that customer data has been lost, stolen, or potentially compromised, Our policy is to alert our clients via email no later than 72 hours after Our company becomes aware of the event. We will also report such incidents to any required data protection authority. We will work closely with any clients affected to determine the next steps such as any end-user notifications, needed patches, and how to avoid any similar event in the future.
Changes to This Private Policy
Although most changes are likely to be minor, We may change our Privacy Policy from time to time, and at Our sole discretion. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Notice to California Residents
The California Privacy Protection Act and the California Business and Professions Code require that We summarize Your privacy rights. Company will provide You with the categories of personally identifiable information that is collected through this website and the categories of third-party entities with whom such personal information may be used at Your request. California law allows You to control who We can and cannot share your personal information with. To obtain any information You are entitled to under California law, please send a request by email. There is no charge for requesting this information from Company.
International Privacy + GDPR Disclaimer
This website's servers are located within the United States. Thus, if you are visiting this website from outside the United States, you agree that you are sending information to the United States. If you are a member of the EU, Your data is protected by appropriate safeguards, namely GDPR. By submitting any information on this website, You consent to the collection of your information and will receive communications from Company. You have the right to object to the processing of Your data at any time.
Contact Information
If you have any questions about this Privacy Policy, please contact Eres Travel at info@erestravel.com.
